Pavillion Laptop dropping WIFI, infrequently, returning 30 mins later

[RaychC]

Hello,

I have bought this device less than 6 months ago. This laptop has had two episodes within the last month whereby WIFI connection is dropped. Connectivity returns after ca 30 mins. During this time all other devices connected to the WIFR network are connected fine (4 x phone, 1 x laptop, 1 x PS). 

Whilst trying to troubleshoot this issue, I inspected the Device manager>Network adapters. Whilst this laptop was unable to connect I was able to identify 4 adapters (Bluetooth, Express VPN x 2, Realtek). After connectivity returned a further 8 x WAN Miniport adapters were identifiable. May this be linked?

Many thanks in advance, Raych

Device: HP Pavillion Laptop 14-dv2xxx

[Paul_Tikkanen]

Hi:

If your notebook has a Realtek Wi-Fi adapter, the only suggestion I can offer would be to install the latest driver that HP has for the Realtek Wi-Fi adapter series.  Perhaps that will help.

Restart the PC after installing the driver.

Realtek RTL8xxx Wireless LAN Drivers

Release date:  Sep 22, 2023

Fix and enhancements:

- Fixes an issue which causes a blue screen event to occur with error code 0x133. (RTL8822CE/RTL8822BE/RTL8821CE)
- Fixes an issue which causes the connection to drop when the system is used in a wireless environment with excessive RF noise. (RTL8822CE/RTL8822BE/RTL8821CE)
- Fixes an issue which causes the Wi-Fi scan list to be empty and the system cannot search for any access points. (RTL8822CE/RTL8822BE/RTL8821CE)

https://ftp.hp.com/pub/softpaq/sp149501-150000/sp149501.exe 

Note the actual driver date will probably be a bit older than the release date.