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HP Recommended

Yes, and that is the question, because as you can see, even a google search does not find any pattern.
If we give the reference on the HP site it does not recognize it, so I tested with google
An example with a known reference
9QC63EA

hp

 

google :

http://letmegooglethat.com/?q=9QC63EA

we generally have several results!

 

"Additional info: I tried an external network adapter and the laptop didn't recognize it. The same error message appeared."

tell me more
what exactly did you try, the model?
When you have connected it, it is not identified, visible installed in the device manager or not at all etc?

 

 

 

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