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‎03-30-2021 08:56 AM

HP Recommended
Product: HP Notebook-15-bs590tu
Operating System: Microsoft Windows 10 (64-bit)

when I connect my pc to internet it doesn't work at all. I wont be able to open any apps. Especially chrome and other browsing apps. Someone help me with solution.

2 REPLIES 2

‎03-30-2021 10:25 AM - edited ‎03-30-2021 10:28 AM

HP Recommended

turn ur laptop off then go to windows recovery then click on restore factory settings then wait for the process to get over and now check ur computer gets connected to internet or not . then update ur drivers and software and then install ur antivirus solution and now check whether u r able to connect to internet

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‎03-30-2021 10:55 AM

HP Recommended

I am able to connect my pc to wifi but the problem is that my pc hangs after internet connection. I am not able to open any app on the pc.

 

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