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Xabaras3991
New member
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Message 1 of 3
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Pcie wifi module take error 702

HP Recommended
Dv7-6c73el
Microsoft Windows 10 (64-bit)

After a mainboard swap on My laptop dv7-6c73el with a working One, the original wifi module stopper ti work and started to appair an error douring the boot. Error 702 due to wifi module. Can someone help me to find a compatible module? I want wifi only or wifi bt. 

The os il win 10 and the BIOS Is updated. 

Tnx for hepl 

2 REPLIES 2
praveen196
HP Support Agent
HP Support Agent
10,488 10,491 471 748
Message 2 of 3
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HP Recommended

@Xabaras3991 Welcome to HP Community!

 

I understand that you are looking for a Wireless card.

 

I have checked the manual (page number 29)

 

 

For use only with computer models equipped with an Intel processor:

 

Broadcom 4313 802.11b/g/n 1×1 WiFi Adapter 593836-001

 

Intel Centrino Advanced-N 6230 WLAN module 631956-001

 

Intel Centrino Wireless-N + WiMAX 6150 WLAN module 633817-001

 

Intel Centrino Wireless-N 1000 802.11b/g/n 1×2 WLAN module 593530-001

 

Ralink RT3090BC4 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo adapter (BT3.0+HS ready) 630705-001

 

The wireless card is not a user-replaceable part. I would suggets you contact our phone support and check for the support option. They will help you.

 

Or you can contact the local service center to replace the card.

 

Here is how you can get in touch with phone support.

 

 

1)Click on this link - www.hp.com/contacthp/

 

2)Select the product type.

 

3)Enter the serial number of your device or select let HP detect your product option.

 

4)Select the country from the drop-down.

 

5)You should see the HP phone support number or Chat option listed.

 

We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue. 

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

Xabaras3991
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Message 3 of 3
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Tnx for the answer, I'm italian and in Italy the supporto isn't good. I can run a USB wifi card and solve the problem. I think that a supporto by ho After the warranty period Is very expensive

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