Ping Spikes

[User_6268657]

Hey guys! Yesterday my Laptop started to get issue when my internet connection get ping spikes every 30 seconds. For me it looks so wierd and I am scared that Wi-Fi adapter has died. I can't use cabel connection only Wi-Fi
My laptop is - HP Pavilion 15-ec2000 (2P6B1AV) (Windows 11)

Issue starts when I change Wi-Fi router and my provider, but when I use my phone as modem, spikes there are still

There is no way to wire it up.
I reinstalled the drivers.
I checked the laptop for viruses.
I've changed the DNS of the server.
I disabled programs that used more internet at the time of the spike.
I checked the computer in the HP application to make sure all components were working properly. The only thing I have left is to reinstall Windows.
There is also an interesting point that when I want to go into the wifi settings, there is also a jump.... and when I look at the wifi status in task manager, too.
I will attach pictures to this thread so you can see the problem clearly.

[Nal_NR · Accepted solution]

Hi @User_6268657,

Welcome to the HP Support Community. 

I'd like to help!

This might require one-on-one interaction to fix the issue.

As we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers who should be able to sort this out.

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!