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HP Recommended
pavilion 15p106nl
Microsoft Windows 10 (64-bit)

Hi 

When i plug in my laptop charger

This massage appears

This is the original charger which came with the laptop

And i had a problem with the amd r7M260 its not working at all 

15751409670931280990903.jpg

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@zeroazar Welcome to HP Community!

 

I understand that you are getting a pop message stating that HP smart adapter.

 

If you are using the HP original charger. No need to worry. Please ignore the message.

 

Or you can perform the following steps: 

On Windows Explorer go to the following: 1- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch 2- Delete file HP Smart Adapter Help and that's it!

 

Regarding the graphics card, Please perform the below steps.

 

Step 1: Restart the computer 

Shut down and restart the computer to clear the memory addresses and prepare the computer for further troubleshooting. 

  

Step 2: Update the graphics driver 

Update the graphics driver for your specific computer model. For more information on updating drivers, please see HP support document Downloading or Updating Software and Drivers for HP Computers

  

CLICK HERE FOR MORE STEPS AND INSTRUCTIONS. 

 

Keep us posted,

 

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

 

View solution in original post

1 REPLY 1
HP Recommended

@zeroazar Welcome to HP Community!

 

I understand that you are getting a pop message stating that HP smart adapter.

 

If you are using the HP original charger. No need to worry. Please ignore the message.

 

Or you can perform the following steps: 

On Windows Explorer go to the following: 1- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch 2- Delete file HP Smart Adapter Help and that's it!

 

Regarding the graphics card, Please perform the below steps.

 

Step 1: Restart the computer 

Shut down and restart the computer to clear the memory addresses and prepare the computer for further troubleshooting. 

  

Step 2: Update the graphics driver 

Update the graphics driver for your specific computer model. For more information on updating drivers, please see HP support document Downloading or Updating Software and Drivers for HP Computers

  

CLICK HERE FOR MORE STEPS AND INSTRUCTIONS. 

 

Keep us posted,

 

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.