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11-30-2019 12:27 PM
Hi
When i plug in my laptop charger
This massage appears
This is the original charger which came with the laptop
And i had a problem with the amd r7M260 its not working at all
Solved! Go to Solution.
Accepted Solutions
12-03-2019 11:42 AM
@zeroazar Welcome to HP Community!
I understand that you are getting a pop message stating that HP smart adapter.
If you are using the HP original charger. No need to worry. Please ignore the message.
Or you can perform the following steps:
On Windows Explorer go to the following: 1- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch 2- Delete file HP Smart Adapter Help and that's it!
Regarding the graphics card, Please perform the below steps.
Step 1: Restart the computer
Shut down and restart the computer to clear the memory addresses and prepare the computer for further troubleshooting.
Step 2: Update the graphics driver
Update the graphics driver for your specific computer model. For more information on updating drivers, please see HP support document Downloading or Updating Software and Drivers for HP Computers.
CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
12-03-2019 11:42 AM
@zeroazar Welcome to HP Community!
I understand that you are getting a pop message stating that HP smart adapter.
If you are using the HP original charger. No need to worry. Please ignore the message.
Or you can perform the following steps:
On Windows Explorer go to the following: 1- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch 2- Delete file HP Smart Adapter Help and that's it!
Regarding the graphics card, Please perform the below steps.
Step 1: Restart the computer
Shut down and restart the computer to clear the memory addresses and prepare the computer for further troubleshooting.
Step 2: Update the graphics driver
Update the graphics driver for your specific computer model. For more information on updating drivers, please see HP support document Downloading or Updating Software and Drivers for HP Computers.
CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
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