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‎07-04-2024 05:58 PM

HP Recommended
Product: HP ENVY Photo 7855 All-in-One Printer

I have a HP Envy 7855 printer. Just bought a C4000LG modem. but they dont talk to each other.

My Mac is os ventura 13.6.7

Help.

Category:
1 REPLY 1

‎07-04-2024 06:15 PM

HP Recommended

Is the new modem a replacement for the one from the ISP?

If it is a booster or repeater then the printer needs to be configured differently.

 

I assume you replaced the existing one.  You probably need to reset the modem


WiFi connect video
https://www.youtube.com/watch?v=nDrg7n05rTg&ab_channel=CopyPrintScan


Video on how to reset the printer
https://www.youtube.com/watch?v=5ZrjNn1BtqI&ab_channel=CopyPrintScan

MacOS 13

https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/HP_Easy_Start.app.zip

 

Deskjet Reference 7858 7855

Please let me know if this works

 

 

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