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‎02-23-2019 03:20 PM

HP Recommended
Product: Envy 17-a3013CA
Operating System: Microsoft Windows 10 (64-bit)

When I print Photos to my OfficeJet Pro 8620, i get vertical lines on the print job. This does not occue when printing from other devices (iPhone X)

1 REPLY 1

‎02-27-2019 11:08 AM

HP Recommended

@mjbrand

 

Welcome to the HP Support Community.

 

Are you able to print normal documents from your Computer? What is the photo paper type and size?

 

Please use the link below to help you print photos: https://support.hp.com/in-en/document/c03422222

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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