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‎03-30-2020 05:03 PM - last edited on ‎03-30-2020 05:52 PM by Retired

HP Recommended
Product: HP Envy Laptop
Operating System: Microsoft Windows 10 (64-bit)

We worked for 2 hours trying to figure out why my BRAND NEW LAPTOP wouldn't print to wireless printer. After not much success, I finally contacted HP. Still wouldn't do it and told me to come here! I paid a lot of money - at a crucial time - as I'm a teacher going to distance learning by Friday and have to have technology to use!!!

1 REPLY 1

‎03-30-2020 06:40 PM

HP Recommended

@theonlymamalis 

 

You have to install printer software and drivers on your new computer first. You can find printer software and drivers on its home page

 

Regards.

BH
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