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theonlymamalis
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Message 1 of 2
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Printing Questions

HP Recommended
HP Envy Laptop
Microsoft Windows 10 (64-bit)

We worked for 2 hours trying to figure out why my BRAND NEW LAPTOP wouldn't print to wireless printer. After not much success, I finally contacted HP. Still wouldn't do it and told me to come here! I paid a lot of money - at a crucial time - as I'm a teacher going to distance learning by Friday and have to have technology to use!!!

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banhien
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Message 2 of 2
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HP Recommended

@theonlymamalis 

 

You have to install printer software and drivers on your new computer first. You can find printer software and drivers on its home page

 

Regards.

BH
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