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‎10-27-2020 07:33 AM

HP Recommended
Product: ProBook 450 G6
Operating System: Microsoft Windows 10 (64-bit)

We have multiple G6 Probooks with wireless card issues. Wireless drops suddenly, or becomes unstable, disappears, etc. Our only fix is to buy external usb wireless cards. All firmware is updated, bios, etc. We are using Realtek drivers not teh Win 10 one. The cards are Realtek RTL8822BE 802.11ac (2x2) WLAN + Bluetooth®4.2 Combo.  Has anyone had any luck solving yet another HP issue?

1 person had the same question
3 REPLIES 3

‎10-27-2020 08:03 AM

HP Recommended

Hi:

 

That model wifi card has a lot of problems.

 

The Realtek site is locked up right now and I can't access the network driver section to see what drivers they have available.

 

Have you tried the latest HP driver for the card?

 

It is newer than what is on the 450 G6 support page.

 

2024.0.10.217    Aug 10, 2020

 

https://ftp.hp.com/pub/softpaq/sp107501-108000/sp107515.exe

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‎10-27-2020 10:03 AM

HP Recommended

Thank you for that we will try and see how it works. I would like to avoid usb adapters!

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‎10-27-2020 10:11 AM

HP Recommended

You're very welcome.

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