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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Problem In Bluetooth Connectivity

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06-30-2020
08:54 PM
- last edited on
07-17-2020
08:30 AM
by
BiancaS
Previously My HP Notebook was running on the operating system WINDOWS 8.1 Single Language.
But after upgrading into Windows 10, I am facing some difficulty in Bluetooth Connectivity.
Earlier in Windows 8.1, I used to have an option "Device Operations" in Control Panel ---> Hardware And Sound ---> Devices And Printers ---> Bluetooth Device ---> Right Click.
But now in Windows 10, I am unable to find the Device Operation option in Devices. I tried to reinstall the Bluetooth Driver from Manufacturer's Website but this didn't fix my problem. Please suggest me some ways to solve my problems.
My NoteBook HP PAViLION 15-AB035AX
Serial Number [Private information removed]
Product Number N4G45PA#ACJ
My Bluetooth Device Samsung Galaxy On Nxt
Android Version 8
Thanks In Advance. Devices and Printers
Bluetooth Device Properties
Bluetooth Device Properties
Bluetooth Device Services
Bluetooth Device Properties
Device Manager---> Bluetooth Drivers
Device Manager---> Sound, Video & Game Contollers
06-30-2020 10:22 PM
Please download and install
https://ftp.hp.com/pub/softpaq/sp98001-98500/sp98266.exe
You may have to do an AMD drivers clean up. But please use the above driver first.
Regards.
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