• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎06-30-2020 08:54 PM - last edited on ‎07-17-2020 08:30 AM by Retired

HP Recommended
Product: HP Pavilion 15-AB035AX
Operating System: Microsoft Windows 10 (64-bit)

Previously My HP Notebook was running on the operating system WINDOWS 8.1 Single Language.

But after upgrading into Windows 10, I am facing some difficulty in Bluetooth Connectivity.

Earlier in Windows 8.1, I used to have an option "Device Operations" in Control Panel ---> Hardware And Sound ---> Devices And Printers ---> Bluetooth Device ---> Right Click.

But now in Windows 10, I am unable to find the Device Operation option in Devices. I tried to reinstall the Bluetooth Driver from Manufacturer's Website but this didn't fix my problem. Please suggest me some ways to solve my problems. 

My NoteBook HP PAViLION 15-AB035AX

Serial Number [Private information removed]

Product Number N4G45PA#ACJ

 

My Bluetooth Device Samsung Galaxy On Nxt

Android Version 8

Thanks In Advance. Devices and PrintersDevices and PrintersBluetooth Device PropertiesBluetooth Device PropertiesBluetooth Device PropertiesBluetooth Device PropertiesBluetooth Device ServicesBluetooth Device ServicesBluetooth Device PropertiesBluetooth Device PropertiesDevice Manager---> Bluetooth DriversDevice Manager---> Bluetooth DriversDevice Manager---> Sound, Video & Game ContollersDevice Manager---> Sound, Video & Game Contollers

2 REPLIES 2

‎06-30-2020 10:22 PM

HP Recommended

@Manas_7325 

 

Please download and install

 

       https://ftp.hp.com/pub/softpaq/sp98001-98500/sp98266.exe

 

You may have to do an AMD drivers clean up. But please use the above driver first.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎07-01-2020 06:51 AM

HP Recommended

Thank you very much for your helpful information. I would like to know How to do AMD Drivers Cleanup in my  HP Notebook

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.