• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
250 G3
Microsoft Windows 10 (64-bit)

After update BIOS to F46.revA wirelles button have red led and i see my bluetooth device (Ralink RT3290) only in hidden devices.without hidden deviceswithout hidden deviceswith hidden deviceswith hidden devicesWireless button work. If press -- acteivate airplane mode and wi-fi is off, press again -- deactivate airplane and wi-fi is on. But I can't activate bluetoth. Please help.

10 REPLIES 10
HP Recommended

Hi:

 

See this discussion...same issue, I doubt you can fix it...but you can try my same suggestion...

 

https://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/Bluetooth-issue-HP-R006TU/m-p/7054981...

HP Recommended

Thanx. I'm going to try now

HP Recommended

You're very welcome.

HP Recommended

Hello. So I will buy Intel Dual Band Wireless-AC 7260. Will I just replace one card with another?

HP Recommended

Check to make sure your model has two antenna cables going to the Ralink wifi card in there now.

 

If so, and your notebook does not have a Pentium or Celeron processor (it must have a core i3 or higher processor), then yes, that same card/part number will work in your notebook.

HP Recommended

Thanx for your answer.

I have two points In my card RT3290, but cable only in point #1. Point #2 is free. And I have good wireless signal. But now I haven't bluetooth. Eirler bluetoth work. My processor is Core-i3.

HP Recommended

You're very welcome.

 

If you only have one antenna cable, you can connect to the wifi card terminal, the Intel wifi card won't work, because it must have two antenna cables to connect to the card.

 

As an alternative single band card you can try that only needs one antenna cable to work, would be this one...

 

Realtek RTL8723BE 802.11bgn 1×1 + BT 4 LE Combo Adapter   HP Part # 753077-001

 

You should be able to find that model wifi card on eBay.

HP Recommended

Thank you very much for your answer :ThumbUp:

HP Recommended

Anytime.

 

Glad to have been of assistance.

 

If you plan on buying that model wifi card, make sure that you first uninstall the Ralink wifi and bluetooth drivers in the device manager, and if there is any Ralink bluetooth software listed in the windows control panel>programs, uninstall that too.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.