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‎04-15-2017 05:13 PM

HP Recommended
Product: Pavilion au111tx
Operating System: Microsoft Windows 10 (64-bit)

Recently i had installed ubuntu 16.04 on my notebook alongside preinstalled windows 10 OS. The problem is that wifi and bluetooth is not supported or not apperaring in ubuntu OS whereas its working fine in Windows. I tried searching for solution on internet but nothing worked. I am unable to figure  out the problem,is it with hardware drivers or something else. Please help me out,suggest some solution...

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-15-2017 05:28 PM - edited ‎04-15-2017 05:29 PM

HP Recommended

This is the Service Manual:

 

Manual

 

See p. 17. This is the wireless module:

 

WLAN 11AC INT 3165 M.2 MOW 806723-005

 

This is wireless and bluetooth. 

 

This post on the Ubuntu forum explains some things you can try:

 

https://askubuntu.com/questions/657774/how-to-get-my-intel-wireless-3165-to-connect-on-15-04

 

The problem is the firmware for the 3165 card. You have to input the suggested commands to get the kernel to add the wireless firmware. The 3165 card is supposed to "just work" in Ubuntu 16.10 or make sure your Linux kernel is 4.1 or higher and preferably 4.2 or higher. 

 

If this is "the Answer" please click "Accept as Solution" to help others find it. 

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎04-15-2017 05:28 PM - edited ‎04-15-2017 05:29 PM

HP Recommended

This is the Service Manual:

 

Manual

 

See p. 17. This is the wireless module:

 

WLAN 11AC INT 3165 M.2 MOW 806723-005

 

This is wireless and bluetooth. 

 

This post on the Ubuntu forum explains some things you can try:

 

https://askubuntu.com/questions/657774/how-to-get-my-intel-wireless-3165-to-connect-on-15-04

 

The problem is the firmware for the 3165 card. You have to input the suggested commands to get the kernel to add the wireless firmware. The 3165 card is supposed to "just work" in Ubuntu 16.10 or make sure your Linux kernel is 4.1 or higher and preferably 4.2 or higher. 

 

If this is "the Answer" please click "Accept as Solution" to help others find it. 

Was this reply helpful? Yes No
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