Problem with wireless adapter or access point

[2H5A8AV]

Hello,

I don't know if this problem started after I upgraded my bios or not but this problem is driving me mad.

I am connected to my router via wireless. Once or several times in each day, my wifi gets disconneted while all other devices including my phone is working fine with wifi. This problem is resolved when I run a diagnostic test on Google Chrome while my internet is disconnected and then I get "problem with wireless adapter or access point Fixed". Then my internet gets back and it happens again in next two or 3 hours.

Please help me because in the middle of classes suddenly my wifi is disconnected.

Thanks.

[Paul_Tikkanen]

Hi:

The only suggestion I can offer would be to update the wifi adapter driver to the latest version from the Microsoft Update Catalog:

You want the 5th one down on the list.

Microsoft Update Catalog

[2H5A8AV]

Thanks. You mean I have to download and install this one with the red arrow shows?

[Paul_Tikkanen]

You're very welcome. 

Yes, that's the driver you want to install. 

[2H5A8AV]

Thanks. I downloaded the Cab file. How do I have to install it?

Thanks.

[Paul_Tikkanen · Accepted solution]

Normally you can double click on it and run it.

But I just tried that and just the driver files show up.

So, in that situation you extract the driver file from the cabinet file using a free utility such as 7-zip.

I have done that part for you and zipped it up and attached it below.

There is no executable file, so you have to manually update the driver from the RTL8852AE Wi-Fi adapter in the device manager.

To do that, go to the device manager.

Click to expand the Network Adapters device manager category.

Click on the RTL8852AE Wi-Fi adapter.

Click on the driver tab.  Click on Update driver.

Select the 'Browse my computer for drivers' option and browse to the driver folder you unzipped.

Make sure that the Include subfolders box is checked and the driver should install.

Then restart the PC, and hope that the updated driver works better.