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HP Recommended
For a while, I have been required to use an ethernet cable to use my WIFI due to not being able to see the wifi options or connecting wirelessly. I have gone online and done seemingly everything, but nothing works. From restarting the entire laptop, network resetting, and doing some commands using the command prompt. It had worked once, however, once the laptop died and turned on again, I could not see any WIFI options again. I believe it has something to do with my wireless driver being entirely missing in the Device Manager. I've tried everything I can in the device manager from using the Show Hidden Devices, scanning for hardware changes, and resetting the laptop. Yet nothing works. Someone help me.
How the device manager looks even in showing hidden devices:
HP Recommended
The specs of your machine is
https://support.hp.com/au-en/document/c06429939
It only has Realtek RTL8723DE 802.11b/g/n (1x1) and Bluetooth® 4.2 combo adapter which ONLY spport2 2.4GHz networks.Please allow your router to broadcast DUAL (two) bands, You machine should "see" 2.4GHz SSID and allow you to connect.
If you wish, you can upgrade to Single antenna
Realtek RTL8821CE 802.11ac 1 × 1 Wi-Fi + BT 4.2 Combo Adapter (MU-MIMO supported) part # L17365-005
Regards.
BH
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