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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Do you mean the hard reset of the notebook by pressing turn on button for 15 sec? The instruction you have sent doesn't open.  I did some research on the forum about my wi-fi card: Realtec 8822BE.  There are some threads in the HP community about problems with this particular card - like: https://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/Realtek-8822be-network-card-drops-out...https://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/WIFI-problem-ping-latency-is-high-Rea.... Can you relate to this fact? Is there any chance for some kind of new drivers solving this issue? By the way right now before reset I'm trying less "invasive" methods like turning off the bluetooth - there are some advices which says that there might be interfence between wi-fi and BT as they are using the same 2,4 Ghz chennel. Before that I changed powering of the wi-fi card on max performance while working on the battery - it didn't help. If turning the bluetooth off doesn't help I will perform reset as you adviced and let you know about the result.  

3 REPLIES 3
HP Recommended

Today link you have sent works perfectly. 

HP Recommended

@wojzgo

 

Does the issue persists after the Reset?

 

Keep me posted

KrazyToad
I Am An HP Employee

HP Recommended

Unfortunately reset did not help. 

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