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HP Recommended
HP Notebook - 15-f222wm
Microsoft Windows 10 in S Mode

Hello, I am having trouble logging into my account  because my Wi-Fi is not discovering my laptop

2 REPLIES 2
HP Recommended

What do I need to do at this point

HP Recommended

Hi:

 

The parts list for your notebook indicates that it comes with a Realtek RTL8188EE 802.11bg/n 1x1 Wi-Fi adapter.

 

HP PartSurfer

 

Do you see that model Wi-Fi adapter listed in the Windows device manager under the Network Adapters device manager category?

 

If not, there is probably something wrong with the Wi-Fi adapter because Windows 10 should have automatically installed the driver for that model Wi-Fi adapter.

 

If you don't see the Wi-Fi adapter listed there, I recommend you purchase a dual band USB Wi-Fi/Bluetooth adapter to connect via wireless.

 

I have this model plugged into my HP desktop's USB port.  Works great.

 

Amazon.com: TP-Link Nano 2-in-1 AX900 USB WiFi 6 Bluetooth 5.3 Adapter for Desktop PC | USB 2.0 Adap...

 

 

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