• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎12-21-2022 11:36 AM

HP Recommended
Product: HP Laptop PC 15s-fq2000 (2D118AV)

I have aHP 15-r134ci. My internet is very slow. Spectrum says i need to get a new WiFi Adapter. Does anyone have any suggestions on what i should get ? THANKS

Category:
3 REPLIES 3

‎12-21-2022 12:03 PM

HP Recommended

@rockermcgee 

 

HP 15-r134ci is an invalide model/product. Is it an  HP 15-r134cl (lower letter L not letter i) machine ? Its specs:

 

                 https://support.hp.com/au-en/document/c04458392

 

Your machine was built before 2015 therefore the chance to upgrade to newer wifi adapter is very slim to none.  I'm using the following adapter which support DUAL bands and I get out from it every cent

 

                 https://www.pccasegear.com/products/38234/asus-usb-ac53-dual-band-ac1200-nano-usb-wi-fi-adapter

 

You can buy a similar one from other vendors, may be cheaper too.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎12-21-2022 12:17 PM

HP Recommended

Appreciate reply. I’ll order one. So when I plug it in I have to remove old one and select this one? Thanks

Was this reply helpful? Yes No

‎12-21-2022 01:04 PM

HP Recommended

@rockermcgee 

 

No, No need to remove the old one. You machine can connect to both and it is smart enough to use the faster one as shown on my machine

 

   both bands.png

 

Regards,

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.