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- HP Community
- Notebooks
- Notebook Wireless and Networking
- RTL8723BE do not working with HP wireless router

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09-04-2017 11:14 AM
Hi, I have a lot of problems while I'm trying to connect to an HP wireless router.
Every time I manage to connect after 10-15 seconds, Windows 10 crash suddnly (blue screen), withe the error DRIVER IRQL NOT LESS OR EQUAL
What failed: rtwlane.sys
I already have installed the last driver version
If I connect to my mobile phone's hotspot all work well.
What can I do?
Thanks in advice,
Andrea
Solved! Go to Solution.
Accepted Solutions
09-06-2017 04:13 AM
Thanks JB4CA for your help,
I've tried your solution, but it doesn't work.
I've downloaded the driver from the Realtek website, installed and eventually all works good.
Thanks for your patience,
Andrea
09-04-2017 07:44 PM
I continue to look thru the posts on this forum to see if anybody is making progress on the recent wireless connectivity issue and I just saw this:
the only way to fix it on the as of now new a6 7310 notebook is as follows- TYPE "device manager" into windows (10) search bar- SCROLL to "network adapters"-SELECT "realtek rtl8723be''''''''''''''''''''''''''''''' wifi adapter" (which is the route cause of the problem)-RIGHT CLICK and "update drivers" use the internet to find and auto install option and thats it.
You are welcome to try that and see what improvement you see and post back on the forum