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HP Recommended
HP notebook Y0V44EA#ABZ
Microsoft Windows 10 (64-bit)

Hi, I have a lot of problems while I'm trying to connect to an HP wireless router.

Every time I manage to connect after 10-15 seconds, Windows 10 crash suddnly (blue screen), withe the error DRIVER IRQL NOT LESS OR EQUAL

What failed: rtwlane.sys

I already have installed the last driver version

If I connect to my mobile phone's hotspot all work well.

What can I do?

Thanks in advice,

Andrea

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Thanks JB4CA for your help,

I've tried your solution, but it doesn't work.

I've downloaded the driver from the Realtek website, installed and eventually all works good.

 

Thanks for your patience,

Andrea

View solution in original post

2 REPLIES 2
HP Recommended

I continue to look thru the posts on this forum to see if anybody is making progress on the recent wireless connectivity issue and I just saw this:

the only way to fix it on the as of now new a6 7310 notebook is as follows- TYPE "device manager" into windows (10) search bar- SCROLL to "network adapters"-SELECT "realtek rtl8723be''''''''''''''''''''''''''''''' wifi adapter" (which is the route cause of the problem)-RIGHT CLICK and "update drivers" use the internet to find and auto install option and thats it.

You are welcome to try that and see what improvement you see and post back on the forum

HP Recommended

Thanks JB4CA for your help,

I've tried your solution, but it doesn't work.

I've downloaded the driver from the Realtek website, installed and eventually all works good.

 

Thanks for your patience,

Andrea

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.