RTL8821CE's Bluetooth is Bad after Windows 11

[morrowindmemes]

After switching to Windows 11 my Bluetooth performance dropped a lot. I was able to use both my AirPods and controller on my laptop and there was no problem but now if i use them together at the sametime controller delays my input and Airpod's sound cut out after sometime and it comes to a point where i can't even hear a thing even if it's connected. I've tried numerous Bluetooth drivers and adapter drivers but they couldn't solve the problem

Realtek Bluetooth 5 Adapter Driver: 1.9.1038.3001

Realtek 8822CE PCIe Adapter Driver: 2024.0.10.224

By the way if i connect my Bluetooth 4.0 dongle in to the laptop everything fine flawlessly. no delay or cutout or any issues.

[morrowindmemes1]

Why there's no support?

[praveenbv]

Hi@morrowindmemes,

Welcome to HP Community

I have gone through your post and would like to help

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

HPSA will automatically search for all the latest drivers for your Notebook

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

Select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

Hope this helps! Keep me posted.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Have a great day! 

[morrowindmemes]

Thanks for your help but i get this whenever i try to update the drivers: 

[praveenbv]

Hi@morrowindmemes,

Try updating the BIOS and chipset driver on your PC and check if it helps.

1Check for the BIOS update & Windows updated

2. uninstall the Bluetooth devices from the devices manager.

HP PCs - Connecting a Bluetooth Device (Windows) LInk

Hope that answers your question and you have a great day!