• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎12-02-2022 08:28 PM - edited ‎12-02-2022 08:36 PM

HP Recommended
Product: HP Pavilion 15.6 inch Laptop PC 15-eh1000 (2H5A7AV)

So I've been dealing with a wifi issue that happens randomly with my network card Realtek RTL8852AE WiFi 6 802.11ax PCIe Adapter. At random moments, my laptop would disconnect from my network, and would not be able to find any network at all. To solve this temporarily I used to reset the network adapter in the Device Manager. However, I have found a permanent solution to it. I download the latest driver from https://www.catalog.update.microsoft.com/Search.aspx?q=RTL8852AE . The driver that worked for me was:

Realtek Semiconductor Corp. - Net - 6001.10.351.0 
Windows 11 Client, version 22H2 and later, Servicing Drivers, Windows 11 Client, version 22H2 and later, Upgrade & Servicing Drivers, Windows 11 Client S, version 22H2 and later, Servicing Drivers, Windows 11 Client S, version 22H2 and later, Upgrade & Servicing Drivers

I'm not sure if any incompatibilities and errors will appear if anyone else tries this driver since it is not installed when you try to update your network driver through HP recommended methods or windows update. So I suggest making a system restore point before trying and having a copy of your currently installed driver. One thing I can say for sure is that I haven't had any issues with my system (I installed this driver 2 weeks ago, make sure to restart your PC after installing the driver).

If this solution works for anyone, make sure to upvote it if you can so it can gain more traction and reach more people! So far, I haven't seen a solution like this while I was countlessly trying to fix this annoying issue 😀😀

Category:
4 people had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.