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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Re: RTL8852AE wifi network problems (MS spikes)
Create an account on the HP Community to personalize your profile and ask a question
10-05-2022 11:01 AM
I have MS spikes on my network.
Network is working fine on other computers but on this laptop it's spiking.
I tried everything:
* Change all settings;
* Reinstal OS;
* Downgrade OS (from 11 to 10);
* Install diferent patch drivers;
* I tried everything I could find on internet.
10-05-2022 11:13 AM - edited 10-05-2022 11:21 AM
@Paul_Tikkanen has pulled another rabbit out of the hat. Many thanks for the very good driver support.
I discreetly withdraw with a bow ...
10-05-2022 11:15 AM - edited 10-05-2022 11:15 AM
Hi, @network_problem
Have you tried this driver?
1.0.0.208
https://ftp.hp.com/pub/softpaq/sp142001-142500/sp142005.exe
It is the latest one HP has.
That would be the only suggestion I can offer other than to replace the Wi-Fi card with this model:
Intel Wi-Fi 6 AX200 ax 2×2 + Bluetooth 5.0 MU-MIMO M.2 2230 non-vPro HP part # L35282-005
10-05-2022 11:39 AM
It is not a desktop Wi-Fi card.
It is the exact same model card that HP installed in my HP 15-ee0047nr notebook.
HP ENVY x360 Laptop - 15-ee0047nr Product Specifications | HP® Customer Support
I gave you the part number for it since your notebook's service manual is out of date.
This is the only manual available for your notebook:
Maintenance and Service Guide HP Pavilion Gaming 15 Laptop PC
10-05-2022 11:52 AM
Hello @network_problem
(1) Download and install from Microsoft Apps Store
HP PC Hardware Diagnostics Windows
(2) Run <HP Diagnostics for Windows>
- Perform Component Tests to check <wireless adapter>
(3) Please report your results ( error messages, take screenshots )
( if serial number, device id, UUID, System Board CT Number is displayed, please blur )
10-05-2022 12:14 PM - edited 10-05-2022 12:15 PM
Hello @network_problem
---
Access Point
(1) What wirless access point ( brand / model ) do you use ?
(2) wirless settings 2.4 and 5 Ghz ?
(3) Manuel or Auto Channel ?
(4) Channel Width
2.4 Ghz: 20 Mhz / 40 Mhz ?
5 Ghz: 20 / 40 / 80 / 160 Mhz ?
---
(5) Start Windows <device manager>
- Double click <realtek wireless> device
(6) What are the current <advanced settings> ?
Kind regards
10-06-2022 01:20 AM
Hello @network_problem
(1) <2.4G Wirless Mode>
Open the drop-down list and take a screenshot of all possible values
(2) Same for <5G Wireless Mode>
(3) Please report back
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