cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
New member
3 2 0 0
Message 1 of 5
147
Flag Post

Ralink- connection lost

HP Recommended
Hp 1000-1205TX
Microsoft Windows 8.1 (64-bit)

Dear Sir/ Madam, 

I uninstalled Ralink by mistake from my laptop. I tried different websites but I couldn't download it. It shows error 651 when i try to connect and I'm unable to fix it and I'm frustrated. My device is HP 1000-1205TX and the label under device shows Ralink Radio RT3290.

I would appreciate if you help me how can I fix it and send me the link to download required app as soon as possible. 

I'm looking forward to hearing from you soon. 

Kind regards, Sara

4 REPLIES 4
Level 21
Level 21
125,999 116,180 18,859 28,775
Message 2 of 5
Flag Post
HP Recommended

Hi:

 

This is the latest W8.1 driver for the Ralink wifi adapter your notebook has...

 

5.0.50.0     Nov 4, 2014

 

https://ftp.hp.com/pub/softpaq/sp69501-70000/sp69543.exe

 

What I suggest you do first is to go to the device manager, right click on the Ralink wifi adapter, select Uninstall and check the uninstall driver box.

 

Restart the PC, and install the driver I posted above.

0 Kudos
Author
New member
3 2 0 0
Message 3 of 5
Flag Post
HP Recommended

Dear Paul,

Thank you for you help. I un-install it but after restart it is still there. I did this sever times and don't know how to remove it.

 I also used uninstaller but it also didn't help. Is there any solution?? 

Thank you, Sara

0 Kudos
Level 21
Level 21
125,999 116,180 18,859 28,775
Message 4 of 5
Flag Post
HP Recommended

You're very welcome, Sara.

 

Unfortunately, I don't have any other ideas you can try, other than to back up any files you don't want to lose onto a portable hard drive and see if doing a factory reset of the PC gets the wifi adapter to work again.

 

https://support.hp.com/us-en/document/c03489643

0 Kudos
Author
New member
3 2 0 0
Message 5 of 5
Flag Post
HP Recommended

Thank you dear Paul.

I also may change the windows to 10. 

Regards, Sara

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation