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Sara-Yousef
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Message 1 of 5
147
Flag Post

Ralink- connection lost

‎10-23-2019 02:19 AM

HP Recommended
Product: Hp 1000-1205TX
Operating System: Microsoft Windows 8.1 (64-bit)

Dear Sir/ Madam, 

I uninstalled Ralink by mistake from my laptop. I tried different websites but I couldn't download it. It shows error 651 when i try to connect and I'm unable to fix it and I'm frustrated. My device is HP 1000-1205TX and the label under device shows Ralink Radio RT3290.

I would appreciate if you help me how can I fix it and send me the link to download required app as soon as possible. 

I'm looking forward to hearing from you soon. 

Kind regards, Sara

4 REPLIES 4
Paul_Tikkanen
Level 21
Level 21
125,999 116,180 18,859 28,775
Message 2 of 5
Flag Post

‎10-23-2019 07:42 AM

HP Recommended

Hi:

 

This is the latest W8.1 driver for the Ralink wifi adapter your notebook has...

 

5.0.50.0     Nov 4, 2014

 

https://ftp.hp.com/pub/softpaq/sp69501-70000/sp69543.exe

 

What I suggest you do first is to go to the device manager, right click on the Ralink wifi adapter, select Uninstall and check the uninstall driver box.

 

Restart the PC, and install the driver I posted above.

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Sara-Yousef
Author
New member
3 2 0 0
Message 3 of 5
Flag Post

‎10-25-2019 03:48 AM

HP Recommended

Dear Paul,

Thank you for you help. I un-install it but after restart it is still there. I did this sever times and don't know how to remove it.

 I also used uninstaller but it also didn't help. Is there any solution?? 

Thank you, Sara

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Paul_Tikkanen
Level 21
Level 21
125,999 116,180 18,859 28,775
Message 4 of 5
Flag Post

‎10-25-2019 06:57 AM

HP Recommended

You're very welcome, Sara.

 

Unfortunately, I don't have any other ideas you can try, other than to back up any files you don't want to lose onto a portable hard drive and see if doing a factory reset of the PC gets the wifi adapter to work again.

 

https://support.hp.com/us-en/document/c03489643

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Sara-Yousef
Author
New member
3 2 0 0
Message 5 of 5
Flag Post

‎10-25-2019 07:21 AM

HP Recommended

Thank you dear Paul.

I also may change the windows to 10. 

Regards, Sara

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