• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎10-10-2026 11:32 PM

HP Recommended
Product: HP Pavilion Gaming - 15-ec1032nw
Operating System: Microsoft Windows 11

Since installing version 2024.10.231.0 both with the default settings and with settings tweaked for gaming. I have occasionally experienced ping spikes to unimaginable levels. In Rocket League and Rematch, the ping has even reached 1,000. In Rematch, there’s no packet loss, and while Rocket League shows some, I did be skeptical of that reading.

 

Sometimes I experience random disconnections or a drop in network speed.

Network card: RTL 8822ce

HP Pavilion Gaming 15 laptop (all models that use the RTL8822ce or earlier versions).

 

I have tried drivers from Dell and Lenovo, but without success.

Reply
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->