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‎07-21-2024 06:04 AM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-e1000 (53G36AV)
Operating System: Microsoft Windows 11

I have problems with the wifi-lan cable network, wifi and ethernet randomly lose connection every 15 minutes or 30 minutes. Latency in the game is very high at times (router is not a problem, verified). All drivers have been upgraded. i cant play any game without disconecting.
OS: Windwos 11 23H2

1 REPLY 1

‎07-21-2024 06:29 AM

HP Recommended

The only suggestion I can offer would be to update the Wi-Fi and ethernet drivers to these versions if you have not done so already:

 

Ethernet:

 

10.69.1121.2023     11/21/2023

 

https://ftp.hp.com/pub/softpaq/sp152001-152500/sp152460.exe 

 

If your notebook has the Mediatek Wi-Fi adapter:

 

https://ftp.hp.com/pub/softpaq/sp151501-152000/sp151731.exe 

 

- Includes the following drivers:
MT7921 Driver, version 3.0.1.1317
MT7922 Driver, version 3.3.0.923
MT7902 Driver, version 3.3.0.923
MT7925 Driver, version 5.3.0.1463

 

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