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Windows 11 Support Center. -
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06-24-2024 12:05 PM - edited 06-24-2024 01:33 PM
Hi
Has anyone been able to resolve this issue?
I have HP EliteBook 840 G8 and additionally bought both cards
- Intel XMM 7360 LTE-Advanced (Cat 9)
- Qualcomm Snapdragon X55 LTE + 5G
None work, there is no activation menu in the BIOS.
Updated all drivers when available on the https://support.hp.com/gb-en/drivers/hp-elitebook-840-g8-notebook-pc/38216725 page
Reinstaled Windows 11 and also to Windows 10
There are still no cards available in Device Manager of Windows 11- yes laptop has WWAN slot on the board. The cables for the antenna are in the original
Who can I contact for help? Local HP support can only tell you what needs to be bought, and not possible reasons why it doesn't work.