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‎06-24-2024 12:05 PM - edited ‎06-24-2024 01:33 PM

HP Recommended
Operating System: Microsoft Windows 11

Hi 

 

Has anyone been able to resolve this issue?

I have  HP EliteBook 840 G8 and  additionally bought both cards

 

- Intel XMM 7360 LTE-Advanced (Cat 9)

- Qualcomm Snapdragon X55 LTE + 5G

 

None work, there is no activation menu  in the BIOS.
Updated all drivers when available on the https://support.hp.com/gb-en/drivers/hp-elitebook-840-g8-notebook-pc/38216725 page

Reinstaled Windows 11 and also to Windows 10

There are still no cards available in Device Manager of Windows 11- yes laptop has WWAN slot on the board. The cables for the antenna are in the original

 

Who can I contact for help? Local HP support can only tell you what needs to be bought, and not possible reasons why it doesn't work.

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