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HP Recommended
Hp notebook 15ac101tu
Microsoft Windows 10 (64-bit)

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  This is problem in my laptop no wifi setup nad. Wirwless module 😔😔

1 REPLY 1
HP Recommended

Hi

Can you connect with an ethernet cable?

Troubleshooting is here.

https://support.hp.com/us-en/product/hp-15-ac100-notebook-pc-series/8499326/model/8667045

 

But it is possible that the Adapter has failed and needs replacing.

 

If you can download this somehow...

HP Wireless Button Driver

1.1.5.1 Rev.A4.7 MBJul 15, 2015Download

 

and give the name of the adapter, like

Intel or Realtek or.....

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