• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

Correction to the subject: My Pavilion 15-eg1073 connected once to  our home Wi-Fi and hasn’t done so since. My Wi-Fi adapter is MediaTek MT7921Wifi 6 802.11ax PCle Adapter.  Driver 3.0.1.1167. 
I found SP138589, but since I cannot connect to Wi-Fi, I cannot download whatever this softpak offers as a resolution. 
Please advise next steps and thanks in advance for your help…

Christine 

2 REPLIES 2
HP Recommended

Hi, @CK01 

 

You're very welcome, Christine.

 

These are the latest drivers for that model Wi-Fi adapter.

 

Wifi:

 

3.4.1244.540     (Release date:  Jun 6, 2022)

 

https://ftp.hp.com/pub/softpaq/sp140501-141000/sp140594.exe 

 

Bluetooth:

 

1.828.142.186  (Release date: Jun 6, 2022)

 

https://ftp.hp.com/pub/softpaq/sp140501-141000/sp140595.exe 

 

Use another PC to download the files to.

 

Get a USB flash drive and copy the driver files to it.

 

Plug the flash drive into your 15-eg1073 notebook and you can either run them directly from the flash drive or copy them from the flash drive to your Windows desktop and run them from there.

 

HP Recommended

Paul - thanks for the direction. I am out of town and won’t be back to the computer until Sunday. I’ll follow your roadmap and keep my fingers crossed. 
thanks for your patience and I’ll be back to you. 
have a good rest of your weekend.

Christine

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.