Realtec LAN adapter needs regular reset

[OldWolf66]

I have an older laptop, but this problem is recurring - sometimes multiple times per day. I keep dropping connection to internet.  This has happened over the course of using 3 different providers.  Sometimes the windows diagnostic program says it needs to reset the Realtec wireless adapter. I have the latest driver for my system.  Is there anything else I can do? Of course the provider (Comcast) denies responsibilty for these drops.

[sandytechy20 · Accepted solution]

@OldWolf66

Thanks for taking an interest in the HP Support Forums After reading your post I see that your HP Notebook keeps disconnecting Wi-Fi Connection. I will be a delighted to assist you here.

Superb analysis and brilliant diagnosis of the issue before posting. 🙂  Kudos to you on that score.:)

For better clarity and to assist you better I would require more information regarding this:

• Did you run any update don the notebook?
• Did you do any hardware changes?

Meanwhile

Here's a guided troubleshooter that will help fix this issue: https://hp.care/2eo3usz

If the issue persists, try the below steps:

Go to Device manager > select the WIFI drivers under network adapter> Right click go to properties  > Under properties go to Power Management Tab> Uncheck  "Allow the computer to turn off this device to save power". 

• If your computer has a wireless key or button on or near the keyboard and the wireless activity light is off or amber in color, then press the key or button to enable your wireless adapter. This key might be the F10 key, F12 key or labeled with a symbol of an airplane. 

• If wireless activity comes on or the activity light turns blue, you have enabled wireless on your system. Try connecting to the Internet again

Let me know how it goes.

Cheers.

[DavidSMP]

@OldWolf66,

I read the response. I am glad that it is fixed. Kudos to you for a job well done. As @sandytechy20 is out for the day, I am responding on his behalf.

Please mark his post as an Accepted Solution for several others to benefit and give his post a Kudos for his efforts to help.

Take care and have a blessed week ahead. 🙂