cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
2 1 0 1
Message 11 of 60
Flag Post
HP Recommended

It is not wrking for me 😞 😞

 

mayank@mayank-hp-laptop-15-bs0xx:~$ sudo modprobe rtl8723de
modprobe: ERROR: could not insert 'rtl8723de': Unknown symbol in module, or unknown parameter (see dmesg)

Highlighted
New member
1 1 0 0
Message 12 of 60
Flag Post
HP Recommended

This helped.thanks

0 Kudos
Highlighted
New member
2 1 0 0
Message 13 of 60
Flag Post
HP Recommended

Thanks a lot.
It workded like charm!

0 Kudos
Highlighted
Level 1
8 8 0 0
Message 14 of 60
Flag Post
HP Recommended

Still not working for me. Tried all steps no luck. Please help.

0 Kudos
Highlighted
Author
Level 4
119 109 2 28
Message 15 of 60
Flag Post
HP Recommended

UPDATE:

RTL8723D Bluetooth Firmware is available in Linux firmware git directory as committed by Larry Fingers (rtlwifi-new) :

https://git.kernel.org/pub/scm/linux/kernel/git/firmware/linux-firmware.git/commit/?id=6d5131107f2ba...

Firmware file names:

/lib/firmware/rtl_bt/rtl8723d_fw.bin
/lib/firmware/rtl_bt/rtl8723d_config.bin
/lib/firmware/rtlwifi/rtl8723defw.bin

You have to git clone the directory to get the firmware  and place the specific rtl8723d firmware  in /lib/firmware/rtl_bt folder.

git://git.kernel.org/pub/scm/linux/kernel/git/firmware/linux-firmware.git

 

But, unfortunately, for my laptop HP 15-BS576TX, adding the firmwares to the /lib/firmware/rtl_bt did not help. The /var/log/kern.log suggests Bluetooth for this model seeks rtl8723B firmware? It is confusing and I get no help from rtlwifi-new maintaner too.

 

[   10.863701] Bluetooth: hci0: rtl: examining hci_ver=08 hci_rev=000d lmp_ver=08 lmp_subver=8723
[   10.863702] Bluetooth: hci0: rtl: loading rtl_bt/rtl8723b_config.bin
[   10.971044] bluetooth hci0: Direct firmware load for rtl_bt/rtl8723b_config.bin failed with error -2
[   10.971047] Bluetooth: hci0: rtl: loading rtl_bt/rtl8723b_fw.bin
[   10.995696] Bluetooth: hci0: rom_version status=0 version=2
[   10.995698] Bluetooth: hci0: didn't find patch for chip id 2

 

I think, HP should clear this problem regarding Bluetooth not working with RTL8723D in Linux. I have honestly, not any idea how to progress beyond this far.

0 Kudos
Highlighted
New member
1 1 0 1
Message 16 of 60
Flag Post
HP Recommended

Wifi works (HP-15bs029ng). RTL8723de / Bluetooth does work with kernel 4.17-rc2 Problem-free

Highlighted
Author
Level 4
119 109 2 28
Message 17 of 60
Flag Post
HP Recommended

@LEON12345wrote:

Wifi works (HP-15bs029ng). RTL8723de / Bluetooth does work with kernel 4.17-rc2 Problem-free


Thanks for the feedback. I haven't tried 4.17-rc kernel yet. But, it seems like some commit was made long back which is carried only in 4.17 kernel. Will try 4.17 soon.

 

https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/commit/?id=907f84990924bf3a8d248c...

0 Kudos
Highlighted
Author
Level 4
119 109 2 28
Message 18 of 60
Flag Post
HP Recommended

Yes! Now RTL8723DE is fully supported in Linux. Here is the dmesg log from my HP 15-BS576TX laptop. Make sure you have the needed firmware in the firmware directory:

:~$ dmesg |grep -i  rtl8723
[   12.552954] rtl8723de: Using firmware rtlwifi/rtl8723defw.bin
[   12.937756] Bluetooth: hci0: rtl: loading rtl_bt/rtl8723d_config.bin
[   13.015200] Bluetooth: hci0: rtl: loading rtl_bt/rtl8723d_fw.bin
[   14.856379] rtl8723de 0000:03:00.0 wlo1: renamed from wlan0

:~$ dmesg |grep -i bluetooth
[   12.184034] Bluetooth: Core ver 2.22
[   12.184051] Bluetooth: HCI device and connection manager initialized
[   12.184054] Bluetooth: HCI socket layer initialized
[   12.184055] Bluetooth: L2CAP socket layer initialized
[   12.184059] Bluetooth: SCO socket layer initialized
[   12.937754] Bluetooth: hci0: rtl: examining hci_ver=08 hci_rev=000d lmp_ver=08 lmp_subver=8723
[   12.937756] Bluetooth: hci0: rtl: loading rtl_bt/rtl8723d_config.bin
[   13.015200] Bluetooth: hci0: rtl: loading rtl_bt/rtl8723d_fw.bin
[   13.018801] Bluetooth: hci0: rom_version status=0 version=2
[   13.018852] Bluetooth: hci0: cfg_sz 10, total size 28214
[   25.492045] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[   25.492047] Bluetooth: BNEP filters: protocol multicast
[   25.492050] Bluetooth: BNEP socket layer initialized
[   61.169130] Bluetooth: RFCOMM TTY layer initialized
[   61.169139] Bluetooth: RFCOMM socket layer initialized
[   61.169147] Bluetooth: RFCOMM ver 1.11
0 Kudos
Highlighted
New member
1 1 0 0
Message 19 of 60
Flag Post
HP Recommended

 

hello friend,  I could not solve my problem, I did everything idicated but I did not have wifi in ubuntu 18.04

 

help?

 my network adapter  is: Captura de pantalla de 2018-04-29 21-04-46.png

 

WarCraft-Pandaria.jpg

 

0 Kudos
Highlighted
Level 1
8 8 0 0
Message 20 of 60
Flag Post
HP Recommended

I am getting following utput and seems issue in rtl8723b_config.bin file:

 

 dmesg |grep -i  rtl8723
[   30.550444] Bluetooth: hci0: rtl: loading rtl_bt/rtl8723b_config.bin
[   30.704029] bluetooth hci0: Direct firmware load for rtl_bt/rtl8723b_config.bin failed with error -2
[   30.704032] Bluetooth: hci0: rtl: loading rtl_bt/rtl8723b_fw.bin
[   31.886673] rtl8723be: Using firmware rtlwifi/rtl8723befw_36.bin
[   32.165187] rtl8723be 0000:03:00.0 wlo1: renamed from wlan0
[   38.556048] rtl8723be: error H2C cmd because of Fw download fail!!!
[   38.556068] WARNING: CPU: 0 PID: 33 at /build/linux-hwe-v6kHHF/linux-hwe-4.13.0/drivers/net/wireless/realtek/rtlwifi/rtl8723be/fw.c:227 rtl8723be_fill_h2c_cmd+0x434/0x460 [rtl8723be]
[   38.556069] Modules linked in: bnep snd_soc_skl snd_soc_skl_ipc snd_soc_sst_ipc snd_soc_sst_dsp snd_hda_ext_core snd_soc_sst_match snd_soc_core intel_rapl x86_pkg_temp_thermal intel_powerclamp coretemp arc4 snd_compress ac97_bus rtl8723be kvm irqbypass snd_pcm_dmaengine btcoexist crct10dif_pclmul crc32_pclmul rtl8723_common ghash_clmulni_intel snd_hda_codec_hdmi snd_hda_codec_realtek snd_hda_codec_generic pcbc rtl_pci snd_hda_intel rtlwifi snd_hda_codec aesni_intel snd_hda_core mac80211 aes_x86_64 snd_hwdep snd_pcm snd_seq_midi snd_seq_midi_event crypto_simd glue_helper cfg80211 snd_rawmidi cryptd shpchp intel_cstate snd_seq snd_seq_device snd_timer mei_me snd intel_rapl_perf joydev intel_hid intel_vbtn kxcjk_1013 hp_wmi wmi_bmof mei btusb uvcvideo soundcore input_leds serio_raw videobuf2_vmalloc
[   38.556130] Workqueue: rtl8723be_pci rtl_c2hcmd_wq_callback [rtlwifi]
[   38.556133] RIP: 0010:rtl8723be_fill_h2c_cmd+0x434/0x460 [rtl8723be]
[   38.556155]  rtl8723be_c2h_content_parsing+0x2f/0x40 [rtl8723be]
[ 5373.572701] Bluetooth: hci0: rtl: loading rtl_bt/rtl8723b_config.bin
[ 5373.572717] bluetooth hci0: Direct firmware load for rtl_bt/rtl8723b_config.bin failed with error -2
[ 5373.572719] Bluetooth: hci0: rtl: loading rtl_bt/rtl8723b_fw.bin
[10450.226386] Bluetooth: hci0: rtl: loading rtl_bt/rtl8723b_config.bin
[10450.442002] bluetooth hci0: Direct firmware load for rtl_bt/rtl8723b_config.bin failed with error -2
[10450.442011] Bluetooth: hci0: rtl: loading rtl_bt/rtl8723b_fw.bin
[37553.734064] Bluetooth: hci0: rtl: loading rtl_bt/rtl8723b_config.bin
[37553.734096] bluetooth hci0: Direct firmware load for rtl_bt/rtl8723b_config.bin failed with error -2
[37553.734098] Bluetooth: hci0: rtl: loading rtl_bt/rtl8723b_fw.bin
[44251.678016] Bluetooth: hci0: rtl: loading rtl_bt/rtl8723b_config.bin
[44251.678055] bluetooth hci0: Direct firmware load for rtl_bt/rtl8723b_config.bin failed with error -2
[44251.678056] Bluetooth: hci0: rtl: loading rtl_bt/rtl8723b_fw.bin

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation