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HP Recommended
HP 17 Laptop PC 17-cp2000 IDS Base Model

I have an HP lap top - brand new - with a realtek rtl8822be 802.11ac pcie.  I know PCs so I am tired of hearing all of the typical fixes like drivers (I've installed ten now and none do the trick), rebooting, reinstalling and on and on.   When I do a reinstall of the driver the adapter works for a while then the speed drops to one tenth of what it is supposed to be.  What is a REAL fix?

1 REPLY 1
HP Recommended

Hi @Linkhoe 

 

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

 

Dealing with slow network speeds on a new laptop can be frustrating, and it's understandable that you want a real solution. Here are some steps you can take to troubleshoot and potentially fix the issue:

Update BIOS/UEFI: Ensure that your laptop's BIOS or UEFI is up to date. 

Power Management Settings: Check the power management settings for your network adapter. Sometimes, the system might be set to conserve power, affecting network performance. Go to Device Manager, find your network adapter, and disable the option to "Allow the computer to turn off this device to save power."

Check for Interference: Other electronic devices or neighboring networks can cause interference. Make sure your router is on a clear channel and not congested. You can use tools like inSSIDer to analyze nearby Wi-Fi networks and choose a less congested channel.

Antivirus/Firewall Settings: Some antivirus or firewall programs can interfere with network speeds. Temporarily disable them and see if there's any improvement.

Network Troubleshooter: Run the built-in network troubleshooter on your operating system. It can often identify and fix common connectivity issues.

TCP/IP Stack Reset: Open a Command Prompt as an administrator and type the following commands one by one:
netsh winsock reset
netsh int ip reset
ipconfig /release
ipconfig /renew
 

Check for Malware: Perform a thorough scan for malware using reputable antivirus software.

Use Different Frequency Bands: If your router supports both 2.4GHz and 5GHz bands, try connecting to the 5GHz band. The 5GHz band is generally less congested and offers higher speeds.

Customize Power Settings: Go to Power Options in the Control Panel and make sure that your power plan is not set to limit the performance of the wireless adapter.

 

I hope this helps. 

Take care and have a good day.-

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a good day.
Gaya1239 – HP Support.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.