Realtek Bluetooth 4.0 Adapter Code 10

[Stef3]

Hi, I have purchase an Insignia Bluetooth Dongle, I have installed it with the suggested latest Broadcomm driver but it is giving the Code 10 error under the "Realtek Bluetooth 4.0 Adapter" device. I have tried many uninstall/install/reboot without success. What could be the solution to fix it? Thank's in advance.

[GBL84]

Dear Customer,

Please try installing drivers from the below link:

http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_147638_1&swEnvOid=4058#tab4

Hope this helps, for any further queries reply to the post and feel free to join us again

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

GBL84

I am not an HP Employee

[Stef3]

Hi, I have uninstall with the option of deleting the driver. I then run your service pack SP69896 install the driver, reboot and I got the left screen error message. By the time I write this message, the error message has changed to what you can see on the right of the printscreen. Would you provide another solution please?  Thank's in advance. 

---

@GBL84 wrote:

Dear Customer,

Please try installing drivers from the below link:

http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_147638_1&swEnvOid=4058#tab4

Hope this helps, for any further queries reply to the post and feel free to join us again

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

GBL84

I am not an HP Employee

---