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HP Recommended
Microsoft Windows 11

HP Support Assistant keeps recommending update to my Realtek Bluetooth driver, but flips back and forth between two versions:

Softpaq number: sp143863 Version:1.9.1051.3004

Softpaq number: sp135683 Version: 1.9.1038.3003

 

I I load one then HP support assistant after a while will recommend loading the other. This has been going on for over a year. What gives? Is this a problem with HPSA? What driver should I really be using?

1 REPLY 1
HP Recommended

Hi:

 

 sp143863 Version:1.9.1051.3004 would be the newer driver.

 

But there is an even newer driver than that one:

 

1.9.1051.3007

 

https://ftp.hp.com/pub/softpaq/sp144501-145000/sp144944.exe 

 

I recommend you install the latest driver, and then there should be a way to ignore or remove those other updates from appearing in the HP support assistant program if this update doesn't automatically make them disappear.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.