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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Realtek Bluetooth driver update

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08-12-2023 05:50 AM
HP Support Assistant keeps recommending update to my Realtek Bluetooth driver, but flips back and forth between two versions:
Softpaq number: sp143863 Version:1.9.1051.3004
Softpaq number: sp135683 Version: 1.9.1038.3003
I I load one then HP support assistant after a while will recommend loading the other. This has been going on for over a year. What gives? Is this a problem with HPSA? What driver should I really be using?
08-12-2023 06:58 AM
Hi:
sp143863 Version:1.9.1051.3004 would be the newer driver.
But there is an even newer driver than that one:
1.9.1051.3007
https://ftp.hp.com/pub/softpaq/sp144501-145000/sp144944.exe
I recommend you install the latest driver, and then there should be a way to ignore or remove those other updates from appearing in the HP support assistant program if this update doesn't automatically make them disappear.