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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Wireless and Networking
- Realtek PCIe GBE Family Controller

Create an account on the HP Community to personalize your profile and ask a question
03-13-2017 10:33 AM
My laptop is missing a certificate:
C:\Windows\system32\RtNicProp64.dll
and I get an error for windows updates:
Package ID: Unknown
Path: Unknown
Error Code: 0x80070057
Source: Command Line
03-13-2017 10:53 AM
and expand the "Driver-Network(4)" section, and pick the "Realtek PCIe GBE Family Controller Driver" software.
05-02-2018 10:15 PM
> I get an error for windows updates.
Google-search for "Microsoft Windows Update Troubleshooter".
Download this free software, only from a genuine Microsoft web-site, and run it, to try to fix problems within Windows Update.