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‎03-13-2017 10:33 AM

HP Recommended
Product: HP Pavilion dv6 Notebook PC
Operating System: Microsoft Windows 7 (64-bit)

My laptop is missing a certificate:

 

C:\Windows\system32\RtNicProp64.dll

 

and I get an error for windows updates:

 

Package ID: Unknown

Path: Unknown

Error Code: 0x80070057

Source: Command Line

 

 

 

1 person had the same question
2 REPLIES 2

‎03-13-2017 10:53 AM

HP Recommended

See: http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-dv6-Entertainment-Notebook-PC-series/404...

 

and expand the "Driver-Network(4)" section, and pick the "Realtek PCIe GBE Family Controller Driver" software.

 

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‎05-02-2018 10:15 PM

HP Recommended

> I get an error for windows updates.

 

Google-search for "Microsoft Windows Update Troubleshooter".

Download this free software, only from a genuine Microsoft web-site, and run it, to try to fix problems within Windows Update.

 

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