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‎02-23-2021 06:31 AM

HP Recommended
Product: HP Laptop 15-dy1043dx
Operating System: Microsoft Windows 10 (64-bit)

My wireless network adapter fails when laptop is left on.  It works again upon restart but then fails after time.  Message from Windows Network Diagnostics says "The Realtek RTL 8821CE 801.11ac PCLe adapter is experiencing hardware- or driver-related problems."  I have driver version 2024.0.10.214.  The problem seems to be solved here: (https://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/Realtek-RTL8821CE-802-11ac-PCIe-Adapt...) but the link to the suggested driver is now dead.  Can anyone post a active link to the solution?  Or suggest an alternate solution?

1 REPLY 1

‎02-23-2021 07:44 AM

HP Recommended

Hi:

 

You may want to try installing the newest drivers for the wifi and bluetooth first.

 

Wifi:  2024.0.10.220

 

https://ftp.hp.com/pub/softpaq/sp111001-111500/sp111389.exe

 

Bluetooth:  1.8.1030.3010 

 

https://ftp.hp.com/pub/softpaq/sp110001-110500/sp110200.exe

 

HP has removed the driver referenced in that post.

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