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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Realtek RTL818EE 802. 11 bgn Wi-Fi Adapter not working

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08-31-2019 09:22 PM
Until last night, my laptop connected to wifi normally and when I tried to use my laptop today it would not connect to the wifi. I checked my other devices and they all connected to wifi normally.
below is what shows on device manager
and below is what shows when i ran the hardware diagnosis
is this from a hardware problem? or something that can be solved with uninstalling and reinstalling driver again.
if so, can i be provided a link to download the Realtek RTL818EE 802. 11 bgn Wi-Fi driver?
Solved! Go to Solution.
Accepted Solutions
09-01-2019 12:31 AM
Please download and perform a CLEAN install the following software
https://ftp.hp.com/pub/softpaq/sp72501-73000/sp72517.exe
Regards.
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
09-01-2019 12:31 AM
Please download and perform a CLEAN install the following software
https://ftp.hp.com/pub/softpaq/sp72501-73000/sp72517.exe
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.