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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-09-2019 06:07 PM

HP Recommended
Product: HP 15 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

My wifi adapter did not properly, i have latest drivers also. sometime wifi adapter goes down , Device manger shows "this can not start code 10 " When I Reset network and reboot pc  Then it solve problem But that is temporary after minutes or hours adapter goes down again .

1 REPLY 1

‎07-09-2019 07:45 PM

HP Recommended

Hi:

 

I don't know what drivers you installed, but here are the links to the latest W10 wifi and Bluetooth drivers HP has for that model wifi adapter.

 

If you have not installed these, you may want to give them a try...

 

Restart the PC after installing the drivers.

Wifi Driver:

2024.0.8.107/2024.0.4.108 Jun 5, 2019

 

This package contains the DCHU driver installation package for the Realtek RTL8188EE, RTL8723BE, RTL8723DE, RTL8821CE, and RTL8822BE wireless LAN Controller in the supported notebook and desktop models running a supported Windows 10 or Windows 10 Cloud operating system.

 

https://ftp.hp.com/pub/softpaq/sp96501-97000/sp96885.exe

 

Bluetooth driver:

 

1.6.1015.3008 Jun 11, 2019

 

https://ftp.hp.com/pub/softpaq/sp97001-97500/sp97009.exe

That would be the only suggestion I can offer.

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