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HP Recommended
Microsoft Windows 10 (64-bit)

Realtek RTL8821CE 802.11ac PCIe Adapter disappears after sleep and wifi is unavailable.  

3 REPLIES 3
HP Recommended

 

Possibly your Wi-Fi device is not waking up properly when the computer wakes up from sleep or hibernation

The Wi-Fi device has a Power Management feature as shown below. If you un-check the box "Allow the computer..." then the Wi-Fi device will be enabled during sleep and will not have to be woken up when the computer resumes from sleep.

 

WiFI-pwr-plan.png

 

This driver may also help

https://ftp.hp.com/pub/softpaq/sp140001-140500/sp140207.exe

 


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HP Recommended

Hi, @FlashJordan87 

 

The only suggestion I can offer would be to update the Wi-Fi driver to the latest version HP has for the RTL8821CE Wi-Fi adapter:

 

Realtek RTL8xxx Wireless LAN Drivers 

 

2024.10.228.9   Dec 7, 2023

 

https://ftp.hp.com/pub/softpaq/sp150501-151000/sp150994.exe 

HP Recommended

I have a two and a half year old HP 250 notebook and i had the same problems. I installed all the updates and it never got better. Last month I bought a TP-Link Archer T2U Nano USB WLAN stick for 10€. I have not been disconnected from the WLAN once since. The stick in Nano is so small, it fits under the power plug on the right side. I'm annoyed that I didn't do this much earlier.

 

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