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‎02-20-2023 10:17 PM

HP Recommended
Product: HP Laptop PC 14-d2000 (2D126AV)
Operating System: Microsoft Windows 11

My laptop cannot detect the 5 Ghz Wi-Fi network. even though the network has a 5 Ghz network. I have also updated my Wi-Fi driver. I wonder what the problem is?

 

SSID: ASRAMA PUTRA
Protocol: Wi-Fi 4 (802.11n)
Security type: WPA2-Personal
Manufacturer: Realtek Semiconductor Corp.
Description: Realtek RTL8821CE 802.11ac PCIe Adapter
Driver version: 2024.0.10.226
Network band: 2.4 GHz
Network channel: 11
Link speed (Receive/Transmit): 72/72 (Mbps)

Category:
2 people had the same question
1 REPLY 1

‎02-21-2023 07:08 AM

HP Recommended

Hi:

 

The only suggestion I can offer would be to update the Wi-Fi driver to the latest version, which you don't have installed.

 

This is the latest Wi-Fi driver HP has for the RTL8821CE:

 

2024.10.227.2    08/18/2022

 

https://ftp.hp.com/pub/softpaq/sp142501-143000/sp142614.exe 

 

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