• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎11-12-2018 04:02 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Device Status: Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

 

Anyone know how to fix this issue please let me know.

21 people had the same question
2 REPLIES 2

‎11-12-2018 04:10 PM

HP Recommended

@TheTrapTeamPlay

 

To better assist you, the members will need the exact model number or product number of your laptop/desktop???

 

HP Notebook PCs - How Do I Find My Model Number or Product Number?

 

https://support.hp.com/us-en/document/c00033108

 

REO

 

PLEASE DO NOT POST ANY SERIAL NUMBERS

Was this reply helpful? Yes No

‎11-12-2018 05:23 PM

HP Recommended

Hi, @TheTrapTeamPlay

 

Here is the latest W10 wifi driver for the model wifi card your notebook has. 

 

See if installing it resolves the problem.

 

2023.66.330.2018 Rev.A

 

https://ftp.hp.com/pub/softpaq/sp88501-89000/sp88574.exe

 

 

 

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.