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‎01-16-2024 08:44 AM

HP Recommended
Product: HP Pavilion All-in-One PC 27-d0000i (7RC38AV)
Operating System: Microsoft Windows 11

The Wi-Fi connection was constant when I purchased the computer (HP Pavilion All-in-One PC 27-d0000i) but has been disconnecting and reconnecting for the last couple of weeks.  Driver date: 5/21/2021, Driver Version: 2024.0.10.223. Any suggestions?

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1 ACCEPTED SOLUTION

Accepted Solutions

‎01-16-2024 08:55 AM - edited ‎01-16-2024 08:56 AM

HP Recommended

The only suggestion I can offer would be to update the Realtek Wi-Fi adapter driver to the latest version HP currently has for it:

 

2024.10.228.7     09/14/2023

 

https://ftp.hp.com/pub/softpaq/sp149501-150000/sp149501.exe 

View solution in original post

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3 REPLIES 3

‎01-16-2024 08:55 AM - edited ‎01-16-2024 08:56 AM

HP Recommended

The only suggestion I can offer would be to update the Realtek Wi-Fi adapter driver to the latest version HP currently has for it:

 

2024.10.228.7     09/14/2023

 

https://ftp.hp.com/pub/softpaq/sp149501-150000/sp149501.exe 

1 person found this reply helpful
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‎01-19-2024 08:38 AM

HP Recommended

 Updated Adapter "Realtek RTL8822CE 802.11ac PCIe" as suggested and everything seems to be working.

The new driver date is 9/14/2023 (was 5/21/2021) and new driver version is 2024.10.228.7 (was 2024.0.10.223)

Thanks for the suggestion

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‎01-19-2024 09:01 AM

HP Recommended

You're very welcome. 

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