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HP Recommended
HP 15 Laptop PC 15-e3000 (4X377AV)
Microsoft Windows 11

I have an HP15 series laptop purchased 6 months ago. Using Windows 11 Version 22H2

Turned it on yesterday after not using for a few days and was unable to access internet / wi-fi.

Ran the HP Diagnostic software and it told me I needed to get the driver to install Realtek RTL 8822CE 802.11ac pcie adaptor. - it was obviously unable to do it as it couldn't access the internet to do so.

Windows Network diagnostics had already told me the wireless network adapter had problems.

I'm not sure but I may have seen a blue screen very briefly - also recently a black exe screen has come up occasionally on start up but has just disappeared. 

Could some-one please link me to a safe download where I can use another PC to download the drivers,save & copy them to HP laptop & install

And will this fix the problem?

 

Thank you

4 REPLIES 4
HP Recommended

@Lezel 

 

No newer software from Realtek & HP. Please try

 

              https://ftp.hp.com/pub/softpaq/sp121001-121500/sp121426.exe

 

Regards.

BH
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HP Recommended

Hi, @Lezel 

 

There is a much newer Realtek Wi-Fi driver than the one Banhien posted for your notebook's wifi adapter.

 

This one...

 

The driver will install version 2024.10.227.2, 08/18/2022

 

https://ftp.hp.com/pub/softpaq/sp142501-143000/sp142614.exe 

HP Recommended

YOU SAVED MY LIFE

HP Recommended

I have come across an even newer driver if you want to install that one...

 

2024.10.228.1   01/31/2023

 

https://ftp.hp.com/pub/softpaq/sp144501-145000/sp144871.exe 

 

Restart the PC after installing the driver.

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