• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎11-18-2021 06:00 AM

HP Recommended
Product: HP Pavilion 15.6 inch Gaming Laptop PC 15-ec2000 (2P6B1AV)
Operating System: Microsoft Windows 10 (64-bit)

Hello !
I have a problem with this network card (Realtek RTL8852AE WiFi 6 802.11ax PCIe Adapter). My laptop has 2 network cards (one for chain: "Realtek Gaming GbE Family Controller" and one for wifi the one in the title)
I can say I have 2 signal lines in my room, the router is at a distance of about -10 m. The problem is that during a game the signal fluctuates and I have no idea why. I used to have a laptop but I don't have this problem.
I know that normally as it is in the first picture it should be like in the 3rd.
I updated the chain driver that appeared as in the first picture and after I updated it appeared as it is in the 3rd picture.
You can send me the latest driver for this: Realtek RTL8852AE WiFi 6 802.11ax PCIe Adapter because I did not find anything.

 

1.png2.png3.png

Category:
1 person had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.