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HP Recommended
HP 15.6 inch Laptop PC 15-fd0000 (70R00AV)
Microsoft Windows 11

My Wifi extender will not allow internet connection once I complete the setup

 

1 REPLY 1
HP Recommended

Hi @Patrick590,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

To troubleshoot the issue with your WiFi extender not allowing internet connection after setup, you can try the following steps:

 

Restart Devices: Restart both your laptop and the WiFi extender to see if that resolves the issue.

 

Check Extender Placement: Ensure that the extender is placed within the range of your main WiFi router and that there are no physical obstructions blocking the signal.

 

Update Extender Firmware: Check if there are any firmware updates available for your WiFi extender and update it if necessary.

 

Reset Extender: If the issue persists, you may need to reset your WiFi extender to its factory settings and set it up again from scratch.

 

Check WiFi Settings: Make sure that the WiFi settings on your laptop are correctly configured to connect to the extender's network.

 

Update WiFi Adapter Drivers: Ensure that the drivers for your Realtek RTL8852BE-VS WiFi adapter are up to date.

 

Check Extender Compatibility: Ensure that the extender is compatible with your laptop's WiFi adapter.

 

If none of the above steps work, you may need to contact phone support, as they will help you via remote assistance. 

 

Keep me posted. 

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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