• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎03-22-2025 08:23 PM

HP Recommended
Operating System: Microsoft Windows 11

Hi Team,

 

greetings of the day!

i am using  HP Pavilion Laptop 14-ec1xxx (windows 11 home single language).

while trying to connect any wifi it is throwing error " Can't connect to this network"

i checked trouble shoot & in device manager tried to update driver and various ways.

still issue persists. could you please help me on this for resolving the issue asap.

here i am adding driver details for your reference.

driver : Realtek RTL8852BE-VS WiFi 6 802.11ax PCIe Adapter 

 

Thanks,

Yashwanth

 

 

Category:
1 REPLY 1

‎03-22-2025 09:46 PM

HP Recommended

Hi:

 

The only suggestion I can offer would be to update the Realtek RTL8852BE-VS Wi-Fi driver to the latest version HP currently has:

 

sp156495.exe

 

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.