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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Realtek RTL8852BE WiFi 6 802.11ax PCIe Adapter connection is...

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02-29-2024 11:43 AM
I have a new HP Pavillion Laptop 15-eg3xxx. The WiFi connection keeps dropping. The WiFi icon shows the WiFi is connected but "no internet access." The only way to reconnect is to shut down the computer and then restart. I have checked adapter driver and every other suggestion from the HP Support Assistant.
02-29-2024 04:07 PM
The only suggestion I can offer would be to install the latest Realtek Wi-Fi driver HP has for the Realtek RTL8852BE adapter.
It is newer than the one listed on your notebook model series' support page.
6001.15.149.0 12/21/2023
https://ftp.hp.com/pub/softpaq/sp150501-151000/sp150994.exe
03-01-2024 02:12 PM
Seems to be having the same issues as before, even with the new driver installed. After any short period of inactivity, the wifi disconnects and the only way to get it to reconnect is to shut down and reboot.