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‎08-18-2021 11:29 PM

HP Recommended
Product: HP 15 Notebook
Operating System: Microsoft Windows 10 (64-bit)

Dear Sir / Madam

 

I have problem connecting wi-fi - I can connect to internet with in a few minutes after that no more internet  "message showing Realtek RTLE8723BE 802.11 bgn wi-fi adapter adapter is experiencing driver / hardware problem"  I already downloaded the HP Realtek RTLE8723 still same problem occur. Thanks 

 

Regards

Berting01

Category:
1 REPLY 1

‎08-19-2021 07:20 AM

HP Recommended

Hi:

 

The only suggestion I can offer, would be to update the Realtek wifi driver to the latest version and see if that resolves the problem.

 

This package contains the driver installation package for the Realtek RTL8188EE, RTL8723BE, RTL8723DE, RTL8821CE, RTL8822BE, RTL8822CE and RTL8852AE wireless LAN Controller in the supported notebook and desktop models running a supported Windows 10 or Windows 10 Cloud operating system.

 

https://ftp.hp.com/pub/softpaq/sp121001-121500/sp121426.exe

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