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‎04-24-2024 02:22 PM

HP Recommended
Operating System: Microsoft Windows 11

I have a Realtek 8822CE Wireless LAN 802.11ac PCI-E NIC.  In Settings -> Network & Internet -> Wi-Fi, the adapter is off.  When attempting to toggle Wi-Fi to On, it stays on for a short time and then automatically toggles to Off.  When booting the laptop to Zorin Linux, Wi-Fi works just fine so, this issue looks like a driver issue.  The laptop is running Windows 11 however, when I try to download a driver for this Wi-Fi adapter, the HP driver download site has no drivers available for this laptop running Windows 11.  When the Windows 10 driver is installed, the same issue is observed.

Category:
1 REPLY 1

‎04-24-2024 03:41 PM

HP Recommended

The only suggestion I can offer would be to update the RTL8822ce Wi-Fi adapter driver to the latest version HP has:

 

Realtek RTL8xxx Wireless LAN Drivers

 

2024.10.228.9     12/07/2023

 

https://ftp.hp.com/pub/softpaq/sp150501-151000/sp150994.exe 

 

https://ftp.hp.com/pub/softpaq/sp150501-151000/sp150994.html

 

OPERATING SYSTEM(S):
Microsoft Windows 10 version 21H1 (64-bit)
Microsoft Windows 10 version 21H2 (64-bit)
Microsoft Windows 10 version 22H2 (64-bit)
Microsoft Windows 11 version 21H2 (64-bit)
Microsoft Windows 11 version 22H2 (64-bit)
Microsoft Windows 11 version 23H2 (64-bit)
Windows 10 IoT Enterprise 2019 LTSC 64-bit
Windows 10 IoT Enterprise 2021 LTSC 64-bit

 

 

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