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‎05-21-2024 05:24 AM

HP Recommended
Product: HP 15.6 inch Laptop PC 15-d5000 (4V9Y3AV)
Operating System: Microsoft Windows 11

My wifi normally works correctly, but recently after the laptop is woken up after being asleep the wifi card fails to start (code 10).

 

It is a Realtek RTL8821CE 802.11ac PCIe Adaptor.

 

The drivers are up to date and the only solution I have found is to re-start the laptop.

 

Can anyone suggest a solution?

Thanks very much

 

 

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1 REPLY 1

‎05-21-2024 06:27 AM

HP Recommended

Since you didn't mention what version of the Realtek Wi-Fi driver you have installed, I checked the driver page for your notebook, and none of the drivers listed there are the latest ones.

 

HP 15.6 inch Laptop PC 15-d5000 Software and Driver Downloads | HP® Support

 

So, the only suggestion I can offer if the driver I am posting at the link below is not the one you have installed, would be to give this one a try:

 

2024.10.228.9   Dec 07, 2023

 

https://ftp.hp.com/pub/softpaq/sp150501-151000/sp150994.exe 

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