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HP Recommended

Hi everyone,

 

Since today I’ve got a problem with my HP laptop that runs on windows 10. I can’t see my network connection therefore I can’t connect to the internet. 
When I click on device manager I can see a little yellow triangle on “Realtek RTL8821CE 802.11ac PCle Adapter”. When I click on it it gives me a code 10 error, this device doesn’t start and this device doesn’t exist. 
I don’t know what to do now, I’ve restarted my laptop, I already have the latest update of the driver, I uninstalled the driver, but still nothing works. 

Thank you in advance. 
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.